Public Sector Case Management

Simplify case management and improve service levels with CRM-based public sector solutions.

The people you serve today are demanding better services to meet their needs. But it can be difficult for organizations in the public sector due to budget constraints, statutory, regulatory, and compliance requirements, as well as the the scrutiny you often encounter when managing public resources.

AKA's presence in the public sector is defined by enterprise-level CRM experience, seasoned consultants, and appropriate security clearances.

Regardless of the challenges, you have a responsibility to provide quality service, and AKA has the experience and solutions to help. We specialize in case management solutions for the public sector, built on a strong foundation of Microsoft Dynamics CRM.

AKA offers the following Case Management solutions for the Public Sector:

Microsoft Dynamics CRM improves your organization’s productivity as you gain the ability to manage communications and relationships through one centralized system while staying in charge through easy to use dashboards and reports. All this progress is made in correlation with driving improved external and internal interactions to more effectively meet your mission and goals.

AKA’s presence in the public sector is defined by enterprise-level CRM experience, seasoned consultants, and appropriate security clearances– all complemented by the technological proficiency and flexibility of Microsoft Dynamics CRM.

What's Next

Investigative Case Management

Streamline communications and collaboration for faster resolution

close cases quicker

Elections Case Management

Keep operations running smoothly for voters and workers on election day and beyond

Keep the polls open

Health and Human Services Case Management

Provide better outcomes while reducing operating expenses

provide better care

Are you ready to transform your business?

Whatever you’re ready for, we have the people, experience and solutions to make it happen.