Microsoft Dynamics CRM

Build and maintain stronger relationships with prospects, customers, and constituents—while streamlining processes and reducing costs.

Market smarter, sell more effectively, care everywhere

Microsoft Dynamics CRM, the core of every AKA solution, is customer relationship management (CRM) software with powerful funMicrosoft-Dynamics-CRMctionality that extends far beyond traditional sales, marketing, and service tools.

Microsoft Dynamics CRM can be an xRM platform for any organization. With robust out-of-the box features and flexibility, it can be used to help you connect with and manage anything—customers, prospects, partners, items, cases and more—providing better social insights, business intelligence, and productivity.

In addition to improving the client or constituent’s experience, Microsoft Dynamics CRM provides additional benefits by driving organizational efficiencies, reducing costs and increasing profitability by streamlining and automating business processes.

AKA offers Microsoft Dynamics CRM in the cloud, on-premises or in a hybrid solution, depending on your needs. We also offer mobile apps and platforms that enable you to manage your relationships on the go, along with tools that integrate data and reporting from social media directly into your Microsoft Dynamics CRM solution.

AKA has built and delivered powerful CRM solutions across industries, including government agencies in the public sector, financial services, and professional sports, and we also specialize in implementing enterprise CRM solutions for large companies with complex processes and system integrations.


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Whatever you’re ready for, we have the people, experience and solutions to make it happen.