Functional and Technical Design

The Design Phase allows the Green Beacon team to work closely with client resources to understand all the technical requirements for the project. This meeting will require the participation of client functional and technical resources that will be involved in the project.

During this session, the team will:

• Review the functional requirements and business processes of the users affected by the project.
• Review the Technical Architecture for the deployment of the solution
• Define any data migration or integration requirements.
• Define the roles and responsibilities for both the Green Beacon and client resources

The deliverables from the design will be a detailed project plan with assigned tasks and due dates, and a design specification outlining all information captured in the design sessions relevant to the implementation.

Implementation

During implementation, the project team uses the strategy and design specifications to integrate our client's business processes with their technical architecture. More specifically, during implementation, software is installed and configured, custom solutions and reports are developed, data is converted, and unit testing is performed.

During implementation, the project team also develops the integration architecture required to exchange data across business systems. Businesses have critical data stored in their legacy systems, custom web portals, and other business applications. Examples include:

• End to End Order Integration between CRM and ERP applications
• Prospect Database integration with CRM
• Legacy Application Integration

Project Management

To ensure project success, Green Beacon has developed a services delivery methodology - a body of repeatable best practices and procedures - that ensures delivery excellence and consistency. Maintaining ongoing communication throughout the project will ensure that issues and risks are identified and handled appropriately and in a timely fashion. Status reports will be distributed during weekly status meetings to notify the project leaders of progress, milestones, budget, risks and issues.

This weekly commitment ensures that the client has a consistently updated status of the health of the project and the issues that could affect delivery. Our methodology enables our project teams to provide ongoing insight into project status while delivering projects on-time and within the budget allocated for the project.

Testing

Prior to deployment, the Green Beacon and client team will unit test the application against both the technical and functional / business requirements gathered in the design sessions. This ensures that the solution functions from both a technical and user perspective.

Additionally, we work with our clients to conduct user testing of the application to address users' concerns prior to delivery and to start familiarizing users with the new application functionality.

Training

A key component of getting a return on your investment in an enterprise solution implementation is wide adoption and usage. Green Beacon offers training for various audiences - from end-users to developers to IT administrators. In addition, we facilitate power-user sessions where we ¢â‚¬Å“train-the-trainers- who, in turn, can train other users.

Deployment

During deployment, the Green Beacon team works with the client's staff to deploy the application in the production environment, and test the new application prior to releasing the application to users. This process is tested numerous times (as needed, based on the complexity of the environment) to minimize the risks typically associated with deployment.

Upgrades

As business needs evolve staying current and up to date is critical for any business enterprise. Green Beacon is intimately familiar with both the architectures and the upgrade paths required to implement the releases of our partners' products. Our expert consultants can help you stay ahead of competition and stay aligned with new application advantages.

Enhancements

Every organization changes its business process over time. Business rules that were once critical may now be hindering productivity, while newly acquired information may not be integrated with the solution. Examples include:

• Bulk Email Marketing,
• Enterprise Business Process Workflow,
• Territory Assignment for Leads and Opportunities, and
• Custom Enterprise Reporting