Microsoft Dynamics CRM Online
Combine Microsoft Office applications with powerful, flexible web-based customer relationship management (CRM) capabilities!
Microsoft Dynamics CRM Online delivers a powerful, yet easy-to-use CRM solution, delivered over the Internet to help organizations get up and running quickly and cost-effectively. Business professionals are equipped with rapid access to customer information through a full suite of marketing, sales, and customer service capabilities using a familiar Microsoft Office Outlook experience to ensure rapid user adoption and fast results.
Why Choose Microsoft Dynamics CRM Online?
For growth-oriented companies exploring the benefits of CRM for the first time, or for established companies seeking to migrate to a cost-effective solution, Microsoft Dynamics CRM Online provides a wealth of capabilities for an affordable subscription price, including:
- Robust marketing, sales, and customer service features
- Microsoft Office integration
- Point-and-click customization
- 5 GB of storage
- Offline data synchronization
- Mobile device support
- 200 custom entities
- 200 custom workflows
Maximize your marketing investment & optimize your Internet marketing efforts
Increase your marketing effectiveness, generate demand, and better track key performance indicators with intuitive segmentation tools, powerful campaign management features, and insightful marketing analytics.Seamlessly create, manage, and optimize Web-based marketing campaigns, while effortlessly capturing and tracking leads.
Spend more time selling
Streamline your sales processes and empower your sales team by providing a holistic view of customere and deal details. Improve close rates with keen insights and tools that help you to sell the right product at the right time. Spend more time selling and reduce administrative tasks via intelligent communication tracking, workflow automation, and toolds that reduce data entry.
Customer Service
Deliver superior customer service and support
Provide customer service professionals with access to complete case and service history to deliver consistent service that improves customer loyalty and drives long-term profitability. Leverage the flexible service scheduling and knowledgebase capabilities to quickly dispatch needed resources and solve issues quickly.