Epicor for Service Enterprises is an integrated enterprise service automation (ESA) solution from Epicor Software Corporation designed to help you win business, staff your projects, manage service engagements and streamline your financial operations.

Epicor for Service Enterprises is an industry-defining ESA solution designed expressly for midmarket service organizations. It optimizes your business processes, empowering you to expand the value chain, grow revenue and drive efficiency benefits straight to the bottom line.

Epicor for Service Enterprises enables you to respond quickly to the ever-changing demands facing your service organization. It manages and automates every aspect of your business-from bid management to engagement delivery and resource management to project accounting, portfolio management and beyond-all within a single solution. With a comprehensive, groundbreaking adoption of innovative Web services technologies, Epicor for Service Enterprises is the only ESA solution to offer enterprise functionality at a midmarket total cost of ownership-combining a rich user experience with absolute flexibility and intense performance.

Solution Components:

The Epicor Customer Relationship Management (CRM) Suite fuses industry- specific, customer-facing processes with management and execution facilities for prospects, contacts, opportunity management and bid management.

The Epicor Project suite provides you with all the necessary tools for planning and allocating resources to ensure your service organization is operating at peak performance. The Epicor Project Suite includes modules for resource, engagement and delivery management as well as project accounting, billing, contract management and project portfolio management.

The Epicor Commerce Suite enables your service organization to maximize internal efficiency while energizing your entire value chain. With sales order, purchase order, inventory and collaborative supplier relationship management modules for sourcing and procurement, the Epicor Commerce Suite helps you achieve business goals through a comprehensive service chain solution.

The Epicor Financials Suite consolidates the separate entities of your accounting operations into a single shared view that supports the entire global organization. Epicor's comprehensive financial applications integrate processes for general ledger, accounts receivable, accounts payable, as well as cash, asset and contract management.

The Epicor Business Intelligence Suite unlocks the meaning behind the data in Epicor for Service Enterprises, enabling more effective decision making throughout your organization. The Epicor Business Intelligence Suite utilizes information in the Epicor DecisionStore-pre-configured data marts and cubes-for easy data warehousing, performance analysis and strategic insights into all areas of your operations.