Green Beacon's PAMS services enable organizations to maximize the return on their CRM investment through a comprehensive and cost-effective portfolio of application management services.
Total Cost
of Ownership
(TCO) |
- Reduced cost of ownership over time by outsourcing applications management.
- Predictable and controllable costs for services and applications.
- Complete application management for a fixed fee.
- Savings from hiring additional personnel to maintain and monitor applications.
- Flexibility in service level availability according to needs and budget of each company. Database administration
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Focus on
Core Business |
- Focus on strategic issues not lost by the distraction of managing and supporting applications
- Increased competitiveness by automating key business processes
- Allocation of key IT resources on strategic projects
- Shared resources permits Fortune 100 performance and scalability at affordable prices
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| Human Resources |
- Addresses shortage of highly-skilled IT resources (difficult to attract and retain highly skilled talent such as Database, Network & Systems Administrators, and Developers)
- Access to expert consultants with strong skills, in depth knowledge and experience of CRM applications.
- Better adoption rates of applications by end-users
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| Risk Reduction |
- Reduced Applications downtime by ensuring optimal functionality
- Central and consistent control and monitor of application by a single source,
- Experts manage critical systems.
- Contract for results / Quality of Service levels (QOS)
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| Improved Processes |
- Proactive monitoring of issues, errors and problems in applications
- Reliable applications that improve overall company productivity
- Little/no up front capital outlay
- Accurate and updated data
- Enhancements identification
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