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Articles

Thought Leadership

From Laggard to Leader: How to Optimize your Professional Service Organization

Think Big, Spend Little – Microsoft Announces its Business Intelligence Strategy

Finding a Competitive Tool for Competing in a Down Economy

How to Improve Performance in a Down Economy

Strategic Decisions for Cost Savings in an Economic Downturn

Integrating CRM and ERP – Why it Makes Sense to Unify Now

Customer Relationship Management - CRM

The CRM Intersection Where Business and Technology Collide

 

 

Enterprise Resource Planning – ERP

How Your ERP System Can Help You Weather the Bailout Economy

Vertical Focus

Why should CRM Matter to Financial Services Executives

Green Beacon Contributing Authors

Richard R. Smith is Vice President, CRM Strategy Green Beacon Solutions.

Mr. Smith is a founding partner of Green Beacon Solutions. He brings over a decade of experience in the high-tech market in project delivery and product management. Prior to Green Beacon Solutions, Mr. Smith worked for Breakaway Solutions as a delivery partner, managing the full-lifecycle delivery of CRM and e-commerce implementations for the financial, high-tech, and Internet commerce markets, including the design and implementing of hundreds of successful CRM implementations and custom software development projects.

Mr. Smith is a highly-regarded speaker and thought leader within the CRM Community and provides practical advice regularly in his, 'Ask the CRM Expert' column on SearchCRM.com.

Ivan Kurtev, CRM Solution Specialist for Green Beacon Solutions

Mr. Kurtev has worked on numerous CRM implementations as a developer, technical lead, and solution architect. Ivan is currently a CRM Solution Specialist acting as an internal subject matter expert for Microsoft Dynamics CRM and primary resource for CRM software demos. Ivan is also responsible for identifying best practices from client engagement and incorporating them in the Green Beacon Lightship methodology and CompassPoint solution portfolio.

Mr. Kurtev is a highly-regarded speaker and thought leader within the CRM Community who provides solution presentations to the Microsoft Dynamics CRM User Group (CRMUG) and provides practical advice regularly in his, 'Ask the CRM Expert' column on SearchCRM.com.

Jim Cashin and Dan Wheadon head up the management consulting practice at Caturano and Company, New England’s largest regional full-service CPA, consulting, and wealth management firm. The management consulting practice is focused on enhancing performance through the following services; strategy, software selection, project management, process improvement, and integration services.  With a commitment to assisting clients resolve complex business challenges and optimize organizational performance, our management consulting team aligns strategy with the execution of initiatives around process, technology, and organizational enhancements.